The Residential and Hard-to-Reach Standard Offer Programs provide incentives to "Project Sponsors" to install energy efficiency measures in Xcel's service area. Residential customers should contact a participating sponsor (awarded at the first of each calendar year) through the web site provided. Hard-To-Reach Customers are defined as customers with an annual household income at or below 200% of the federal poverty guidelines, and who have properly completed a PUCT-approved income verification form. All payments to Project Sponsors are based on kW and kWh savings. Examples of eligible projects include:

• Ceiling, wall, attic insulation
• Installing energy efficient windows
• HVAC retrofit
• Duct efficiency improvement
• Lighting
• Photovoltaics and Solar Hot Water

Note that Xcel Energy provides the incentive directly to the Project Sponsor, who then determines what to do with the incentive payment. Charges vary by Project Sponsor and no incentives are paid directly to the consumer by Xcel. More information, including 2015 program manual and contracts may be found on the web site.

The incentives include:

Solar Water Heat, Solar Photovoltaics, Geothermal Heat Pumps, Clothes Washers, Dishwasher, Refrigerators/Freezers, Equipment Insulation, Water Heaters, Lighting, Heat pumps, Air conditioners, Duct/Air sealing, Building Insulation, Windows, Custom/Others pending approval, Other EE for Construction, Residential, Installers/Contractors, Multifamily Residential - The incentive has a minimum of 358.00 $/kW, The incentive has a minimum of 115.00 $/kWh, The incentive has a maximum of $420.00