MassSAVE organizes commercial, industrial, and institutional conservation services for programs administered by Massachusetts electric companies, gas companies and municipal aggregators. These utilities include Columbia Gas of Massachusetts, The Berkshire Gas Company, Cape Light Compact, National Grid, New England Gas Company, NSTAR, Unitil, and Western Massachusetts Electric Company. The programs are available to all customers which have a facility that buys its power from one of MassSAVE's member companies. Customers must notify their MassSAVE program administrator technical representative to arrange a pre-approval process. Custom applications require documentation and pre-approval of all measures.

Specific incentives exist for specific equipment, but MassSave also offers custom incentive solutions. Custom incentives are assessed by MassSave-qualified engineers. The administering utility will cover up to 50% of the engineer's expense. Maximum incentive for custom incentives is 75% of incremental cost of installed equipment. 

Systems eligible for incentives include:

• Lighting systems, including
• Remote Mounted Occupancy Sensors
• Daylight Dimming Systems (DDS-FL)
• Occupancy Controlled Step-Dimming Systems
• Wall Mounted Occupancy Sensors
• Wall Mounted Vacancy Occupancy Sensors
• Photocell Sensors (lighting systems on 24/7)
• High Bay Fluorescent (HIF) Occupancy Control Systems
• HVAC systems
• Gas-fired water heating equipment
• High-Efficiency Water Heating Equipment
• After Market Boiler Reset Controls
• Programmable Thermostats
• Steam Traps
• Demand control ventilation
• Pumping systems
• Chillers and boilers
• Combustion controls
• Heat recovery
• Food Service Equipment
• Fryers
• Energy Star Convection Ovens
• Energy Star Steam Cookers
• Energy Star Griddles
• Combination Ovens
• Rack Ovens
• Conveyor Ovens
• Pre-rinse spray valves
• Solar thermal systems
• Steam systems
• Building envelope
• Insulation and weatherization
• Window systems
• Energy management systems
• Process and manufacturing improvements
• Compressed air systems
• New compressors
• Refrigerated dryers
• Additional storage
• Zero-loss condensate drains
• Enhanced controls
• Piping improvements
• Leak repair
• Variable speed
• Combined Heat and Power (CHP). Note: special incentives apply